bk88's Privacy Policy

Introduction & Scope

bk88 is a safe and reliable online entertainment platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how we — bk88 — collect, use, store, and protect your personal information when you use our website bk88.beer and related services.

By using our platform, you consent to the terms described in this Policy. If you disagree with any part of this Policy, we ask that you stop using the platform and contact our support team.

What Information We Collect

bk88 collects various types of information to operate and improve its services. This information comes primarily from two sources: what you provide directly, and information collected automatically from your usage patterns.

2.1 Information You Provide Directly

When you create an account or use services on bk88, the following information may be collected:

• Full name and contact details (email address, mobile number)
• Date of birth (for age verification — our services are for users aged 21 and above only)
• Identity verification documents (national ID card or passport details)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• User preferences and settings

2.2 Automatically Collected Information

When you browse or use our platform, certain information is collected automatically:

• IP address and device information (operating system, browser type and version)
• Login time, date, and session duration
• Page visits, clicks, and browsing patterns
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

2.3 Transaction-Related Information

To ensure the security of financial transactions, bk88 stores information related to deposit and withdrawal history, amounts, and methods. This information is essential for fraud prevention and regulatory compliance.

Purpose of Information Use

bk88 uses collected information only for specific and legitimate purposes. We do not collect or store information without a defined purpose.

3.1 Primary Purposes

• Facilitating account creation and management
• Age verification and identity confirmation
• Processing and verifying financial transactions
• Providing customer service and support
• Platform security and fraud prevention
• Ensuring responsible gaming

3.2 Service Improvement and Personalization

• Displaying content and offers based on your preferences
• Improving site performance and usability
• Analyzing user behavior to plan new features and services
• Communicating relevant promotional information and bonus offers (with your consent)

3.3 Legal Obligations

In some cases we are required to use or retain information to meet legal requirements. This includes regulations related to anti-money laundering (AML) and Know Your Customer (KYC).

Information Sharing with Third Parties

We understand that your personal information is highly sensitive. Therefore, bk88 never transfers your information unnecessarily or without your consent to third parties.

4.1 Parties with Whom Information May Be Shared

• Payment processing service providers (bKash, Nagad, Rocket, Upay and banks) — solely to complete transactions
• Identity and age verification services
• Technology service providers (server hosting, data analytics) who operate under strict data protection agreements
• Regulatory bodies or law enforcement authorities, where legally required

4.2 Parties with Whom Information Is Not Shared

• Advertisers or marketing agencies (without your consent)
• Other gaming or betting platforms
• Any party that may use your information commercially

Cookies & Tracking Technologies

Cookies and similar technologies are used on the bk88 website to improve your browsing experience and ensure the proper functioning of the site. Cookies are small text files stored in your browser or on your device.

5.1 Types of Cookies

• Essential Cookies: Required for core site functionality, such as login sessions and security verification.
• Functionality Cookies: Help remember your preferences and deliver a personalized experience.
• Analytics Cookies: Collect information to understand site usage patterns, which is completely anonymous.

5.2 Managing Cookies

You can disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may prevent some important features of our platform from working properly.

Data Security Measures

bk88 applies the highest standard of technical and organizational security measures to protect your personal information.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmission between your browser and our servers is encrypted
• Sensitive information (passwords, payment details) is stored using industry-standard encryption
• Regular security audits and vulnerability testing
• Unauthorized access detection and prevention systems
• Firewall and cyber attack prevention technologies

6.2 Organizational Security

• Only authorized personnel have access to personal information
• All staff receive regular training on privacy and data protection
• Rapid response plan in the event of a data breach

Data Retention Period

bk88 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

7.1 General Retention Guidelines

• Account information is retained while the account is active and for a specified period after it is closed
• Financial transaction information is retained for a specified period as required by law
• Once the need has passed, information is securely deleted or anonymized

7.2 After Account Closure

If you request to close your account, we will arrange to delete most of your personal information. However, certain information required for anti-money laundering and fraud investigation purposes may need to be retained as required by law.

Your Rights

We believe you should have control over your own information. bk88 provides users with the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to correct inaccurate or incomplete information about you.
• Deletion: The right to request deletion of your information under certain circumstances.
• Restriction of Processing: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a readable format.
• Withdrawal of Consent: The right to withdraw your consent at any time (for processing based on consent).

To exercise any of these rights, please contact our support team. We will process your request within a reasonable time.

Protection of Minors' Information

bk88's services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

We maintain age verification measures, and if a registered user is confirmed to be a minor, their account will be closed immediately and the collected information will be deleted.

If you believe that a minor's information is in our system, please contact us immediately.

Policy Changes and Updates

bk88 may update this Privacy Policy from time to time. Changes may occur due to technological improvements, the addition of new services, or changes in legal requirements.

For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated Policy.

We recommend that you visit this page regularly and stay updated on any changes to the Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us. Our dedicated team is always ready to assist you.